Introduction

At JEM Home Healthcare, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our services to you, including:

  • Personal Information: This includes your name, email address, phone number, and other contact details that you provide when you fill out forms on our website or contact us directly.
  • Health Information: As a healthcare provider, we may collect health-related information necessary to provide our services effectively. This may include medical history, treatment plans, and other relevant health information.
  • Usage Data: We collect information on how you interact with our website, including IP addresses, browser types, pages visited, and other usage data.

How We Use Your Information

We use the collected information for various purposes, including:

  • To provide, operate, and maintain our services.
  • To improve, personalize, and expand our services.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To process transactions and send you related information, including confirmations and invoices.
  • To comply with legal obligations and protect our rights.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services, as long as those parties agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Security of Your Information

We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and secure data storage systems. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate or incomplete information.
  • Request deletion of your personal information, subject to certain legal obligations.
  • Object to the processing of your personal information.
  • Request restriction of processing your personal information.
  • Withdraw your consent at any time, where we are relying on consent to process your personal information.

To exercise any of these rights, please contact us using the information provided below.

Cookies

We may use cookies (a small text file placed on your computer to identify your computer and web browser) and may use anonymous identifiers (a random string of characters that is used for the same purposes as a cookie). We may use cookies and other similar technologies to analyze use of and improve the Site and Services and as described in the Advertising and Online Tracking Section of this Privacy Policy. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent, however, certain features of the Site or Services may not work if you delete or disable cookies. Some of our Service Providers (defined below) may use their own cookies, anonymous identifiers, or other tracking technology in connection with the services they perform on our behalf.

We may use Google Analytics on the Site and Services to analyze how users use the Site and Services, and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.

Children’s Privacy

The Site and Services are intended for users who are 18 years old or older. We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns, or would like to submit a complaint to us, you may contact us at the contact information available on the Site.